Returns & Exchanges
At MarQ by Flipkart, we strive to ensure total satisfaction with your high-quality electronics. If your product arrives damaged or defective, our streamlined return policy allows for easy replacements or refunds within the specified warranty period.
Initiate Request
Log into your Flipkart account, navigate to the 'My Orders' section, and select the MarQ product you wish to return within the 7-10 day return window.
Quality Assessment
A certified technician may visit your premises to inspect the electronic appliance for manufacturing defects or transit damage to approve the return.
Product Pickup
Once approved, ensure the product is packed in its original box with all accessories, manuals, and warranty cards ready for our logistics partner to collect.
Refund or Replacement
After the item reaches our warehouse and passes the final quality check, your replacement will be dispatched or a refund will be credited to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing